Frequently asked questions

DXF and DWG are ideal — they carry the exact cut geometry so we can quote and cut straight from your file. We also accept PDF, STEP and clear photos or sketches to get started. No drawing at all? We run a full CAD service and can produce a cut-ready file from a sketch, an existing part or an old print.

Mild steel and stainless up to 20 mm, aluminium up to 15 mm and brass up to 10 mm, with a maximum part size of 2995×1495 mm. Common grades include CR4 and S275 mild steel, 304 and 316 stainless, 1050/5251/5083 aluminium and CZ108 brass. Full detail is on the materials page.

No minimum quantity — order a single replacement part or a full production run. A £5 minimum order charge applies, and all prices are shown ex-VAT with 20% VAT added at checkout.

Most jobs are quoted the same working day and cut within a few working days, subject to material stock and current workload. Need it faster? Our sister service Next Day Laser dispatches same-day on orders placed before 9am. See our delivery & turnaround page for detail.

Laser cutting is priced by how long the laser spends cutting your part and how efficiently parts nest into a sheet — not by the kilo. Cut-path length, the number of pierces, material and thickness, nesting efficiency and quantity all feed in. You get an instant indicative figure online; an engineer confirms the firm price after reviewing your file. Full breakdown on the pricing page.

Yes — bring in your own sheet and we'll cut it, or we'll cut from our stock. We hold a wide range of material so most jobs turn around quickly, and we can source specialist grades and finishes on request.

Yes. As the trade laser arm of Hurstbourne Forge, we fold, weld, deburr and powder coat in-house, so you can buy a finished, ready-to-fit part from one supplier. See the full capabilities.

Both. Collect from our unit in Andover by arrangement, or we'll ship your parts across the UK. Delivery is quoted on the size and weight of the job. More on the delivery page.

Always. An engineer reviews every file for cut-path issues, confirms nesting and material stock, and flags anything that needs a tweak — tiny holes, sharp internal corners or thin tabs — before anything is cut. Nothing is committed until you approve the firm price and lead time.

Both, equally. A single prototype, a handful of replacement parts, or a repeating scheduled run — the price per part falls with quantity, and we're happy to discuss call-off arrangements for ongoing work.